• Students are never allowed in any Academic Computing room without a member of the faculty present. No exceptions!
• If you arrive early to class do not enter the room until your teacher is present.
• No eating or drinking is allowed anywhere within Academic Computing. This is a courtesy to others.
• Please clean up before you leave. Be considerate of others who will come after you. Don't leave your junk on the premises.
• Students are given an ID scan card that allows them access to Academic Computing. Students are required to have this card with them when they wish to enter the premises. If you don't have your card you will be asked to fill out a form and provide us with proper identification. This is for your safety.
  
  

• We use Dr. Solomon's Anti-Virus to protect our PC workstations and servers. On the Macintosh side we use Dr. Solomon's VIREX. We use powerful network versions that allow us to update the entire network as new virus strains appear.

2. Can I get a virus from an Academic Computing workstation?

• Yes ! There are over 24,000 virus strains and more appearing every day. Generally speaking you are well protected at Academic Computing. Remember nothing is 100%
• We upgrade the network virus software regularly and when a new strain is discovered we e-mail it to Dr. Solomon and get a vaccine usually within a day.
• Most virus outbreaks originate outside of Academic Computing and are brought by students to our facility. Our software then discovers the virus and then alerts the student.

3. What should I do if I have a virus?

• Relax! In the majority of cases Our virus software can remove the virus. On the left side of the desktop you will see an icon called Virus check. Click it and Dr. Solomon will appear and then follow the directions or ask for assistance.
• If you need assistance ask your teacher or get a technician to Campus Direct you.

4. How Can I protect my disks from a virus?

• Purchase and use virus software at home. The cost of virus software ranges from $29.00 to about $50.00 . We recommend Dr. Solomon's line of products: Anti-Virus for the PC and Virex for the Macintosh.
• Make sure you update it regularly. Generally when you purchase this type of software you will be entitled to monthly updates free over the Internet for a year. Academic Computing posts Macintosh Virex definition updates on the server "Files for Students" in the virus updates folder. Updates are also available at www.drsolomons.com.
• Do not put your disk in a computer that is not protected with current virus protection software. It only takes once for a virus to jump to your disk.
• Keep backups at home of important work.
• Academic Computing works very hard to protect you from virus problems but we make no guarantees. We are not responsible, in any way, for any damage to your work resulting from virus problems.
  

• No.... Officially Academic Computing does not support Mac Disks in its PC rooms and labs. However...
• We have installed Macn'Dos on one station in each PC graphics room.
• This station usually has a ZIP on it also.
• This is provided as an unsupported courtesy. If it works fine. If it doesn't you are responsible. Generally we have had good results with this set up.
• What we are really saying is that you should have both kinds of disks if you are doing work on both platforms.
• We plan at some point to connect the Mac side with the PC side via the network. There is no current schedule for this yet. Look to this FAQ for further info.

2. Can I use my PC disks in the Macintosh rooms?

• No Officially Academic Computing does not support PC Disks in its Mac rooms and labs. However...
• Technically all Macs can read PC disks via the PC Exchange. If it works fine; If it doesn't it is your responsibility.
• If you work with a PC at home and want to use Mac Disks we recommend Mac n DOS or Mac Opener. These programs allows you to read Mac disks on your PC. Get them from Mac Warehouse at 1-800-ALLMACS.
  

• The Transport is a disk.
• It is located on a "BIG" computer, outside your room, called a server.
• Each room has its own Transport that all computers in the room share.
• Everyone has free access to the Transport.
• Anyone can copy files to and take files from the Transport. In other words the transport is Read/write.
• The Transport is the icon that looks like a globe in the upper right hand portion of your screen.

2. What does the transport do?

• The Transport is used to move files around the room during the class.
• Teachers may use the Transport to distribute and collect files.
• If you are having problems with your computer or Zip drive you can use the Transport to move your work to another station.
• Use the Transport to move work to and from scanning, printing and video stations in your room.

3. Are there any rules I should know regarding the Transport ?

• Yes - NEVER EVER use the Transport to store your work on beyond the class time.
• The Transport is for moving files around during the class time only; Nothing else.
• When a new class comes in the teacher may decide to just trash everything in the Transport and you will loose your work.
• Academic Computing is not responsible for any student work. Students are always responsible for their own work.
• Use the Zip and floppy drives to bring your work to class/lab and then take it with you when you are done.
• Keep several backups of important stuff.
• Never use your only copy on Academic Computing workstations.

4. What is "Files for Students" ?

• "Files for Students" is a disk.
• It is located on a "BIG" computer, outside your room, called a server.
• Students may only take files from "Files for Students". They may not add files. "Files for Students" is Read only More...
• Files for Students is the icon with small broken boxes(PC) or earth(Mac) located in the upper right portion of your screen.

5. What does Files for Students do?

• Each Faculty member has a folder on "Files For Students" with their name on it. Work they place in this folder is available to students all the time from any station in
• Files for Students is shared by all relevant computers in the the network. This means items relevant to Macintosh users are shared throughout all the Mac rooms (c205,c229, c232,c231, and c307b) . The same is true for the PC graphics rooms (c227,c228,c229, and c230) and the PC Word Processing (c415a, c415b, c413,c409 and c305-7.

• Every teacher has an office and a phone number where they may be contacted.
• Academic Computing does not maintain a list of individual faculty phone/office numbers. They are available through the particular departments.
• A list of Department phone and room numbers is available here. They are also posted on the Academic Computing bulletin boards located across from c205 and outside c307. (See Map)

2. How can I get registration information?

• Academic Computing does not have information about which classes are running or if you can get into a particular class. To get this information you must go to the Department in question.

• Lab hours are posted outside each room. They are also posted on the Academic Computing bulletin boards located across from c205 and outside c305/7.

2. What are the rules within the open labs?

• There is absolutely no eating or drinking of any kind within any Academic Computing labs or classrooms.
• Listen to what Lab monitors have to say; What they say goes - No exceptions! Our Lab Monitors are good people who want to Campus Direct you. Please cooperate!
• Do not argue, yell at, or mistreat our lab monitors. If you do, you will be banned from the lab permanently.
• If you feel you have been treated unfairly:
  • take a deep breath.
  • Go to c220 and ask for Israel Cruz.
  • Call 217-7484

• They are also posted on the Academic Computing bulletin boards located across from c205 and outside c305/7.

2. How do I sign up for lab time in c231?

• As you walk in to c231, there is a table with the lab sign up sheet on it. Write your name in the boxes for the lab time you wish to reserve.
• You may reserve up for two hours of lab time per week.

3. Can I just show up and get lab time in c231?

• Yes. If there are open seats you may work at them. However check the lab sign up sheet before you sit down. Workstations are reserved for 15 minutes after the start time on the sign up sheet. If time is reserved for 9:00 am the student has until 9:15 to show. If you take an empty seat at 9:07 and the other student shows up before 9:15 you will have to move. After 15 minutes the seat is yours until the next reserved person shows up.
• To be sure you have a seat you must reserve the time.

4. Who can use c231?

• C231 is only to be used by students taking current Macintosh courses teaching Quark, Photoshop, Illustrator, and Director.
• C231 is not used for personal projects, resumes, word processing or any other purpose. It is for classwork only!

5. What are the rules for printing and scanning in c231?

• You need to put your name on the blackboard to reserve time at the printers and scanners.
• Students are allocated up to 10 minutes at the printers and scanners. Be considerate of the people behind you.
• Printing and scanning stations are for printing and scanning only! Do not use them for doing work! Remember there are fellow students waiting behind you.

• Academic Computing is not an output bureau. It is not a place to get final output of your work.
• Printers are provided in every classroom for students to proof their work. Printers are provided so you can view your work in the design process nothing more. Your final output is your responsibility.
• Printing, especially color, is a privilege; Do not abuse it!

2. What else?

• The quality of your output, even on inexpensive printers, is heavily dependent on your knowledge of printing. Higher resolution is not necessarily better. Please ask your teacher to explain the printing process. Or you might consider taking a pre-press class.
• See the following FAQ's on the network for more printing information.
  • IRIS Printing FAQ
  • Local Output Bureaus
• Also see the Macintosh Printing & PC Printing How TO's to learn How-to print from Illustrator, Quark, Photoshop and other applications.

• Tutoring is available at the Academic Skills Center in room C302.
  
• The phone number is 217-7859.

Apple Campus Direct information is now located here

• Room C220 is the Academic Computing office.
  
• You can get information about Academic Computing only.
  
• Please address all other requests to the particular departments and faculty.
  
  
• Academic Computing cannot get you enrolled or registered
  in any classes. This again has to be taken up with the
  particular departments, faculty and the registrar’s office.
  

• Academic Computing is always in search of monitors to Campus Direct in the labs.
• Lab monitors provided students with access to the open labs.
• Monitors are not tutors and they should not be expected to teach anything.
  
• Lab monitors may work up to 20 hours per week.
  
  
  

2. What are the requirements to become an Academic Computing Lab Monitor?

• You must be a full time student.
  
• You must have at least a B Average.
  
• You must have the desire to Campus Direct others and lots of patience.

1. What are the available Academic Computing mailing lists

acfitgen

This list, acfitgen,is for Academic Computing General Announcements. When you subscribe to this list you will be informed of any schedule changes, Lab and Class openings/closings and other important information. We recommend all students subscribe to this list.

acfitpc

This list will focus on pc related information. If you are using a PC in your class you should subscribe to this list.

acfitmac

This list will focus on Macintosh related information. If you are using a Macintosh in your class you should subscribe to this list.

2. How do I subscribe to an academic Computing mailing list?

To Subscribe to one or all of the e-mail lists do the following:

Send e-mail to listserv@mail.suny.edu with one of the following lines in the message area of the e-mail:

subscribe acfitgen

subscribe acfitpc

subscribe acfitmac

To subscribe to all 3 lists you will have to send 3 separate e-mail's.

• The text of this document was produced in Claris Works 5.0 on Power Macintosh 9500.
• The Web version you are reading was produced using Macromedia Dreamweaver 2.0 on a G3 Yosemite computer.
  
• The current Draft is 1.3a produced June 1999
• The first draft of this FAQ was produced summer of 1998.